It’s a fact that your landlords are paying other people for certain services, that if you offered those services, they could be paying you!
Also, there are so many things that many agents have got into the habit of doing “included” within the management, that can and should be charged for (because they take time and carry liability).
By starting to add layers of additional services to your letting agency, and making sure you are working on the things that truly matter, you really can make your agency a lot more robust, recession proof and less reliant on management fees.